Earlier this year, IBM published the results of a study that was done by Forrester Research about how today’s empowered customers are...

This year I met Mike Pierce, also known as “Antarctic Mike” when we were both speaking at a sales...

Just one shift in the words you choose can cause a new connection with your potential buyer today through email conversation. If you...

People can feel your energy and enthusiasm through the phone and through your email messages. If you are in sales, you need to become a...

In working with sales professionals and sales leaders we always try here to remember the chief credo of sellers everywhere:

If you make your living trying to connect with people by phone, through email, or a combination thereof, start thinking more...

Recently there was a report published on converting B2B sales leads into deals that we blogged about. The study was researched by...