2012 is a year of new things, and so we are pleased to launch for sellers and sales leaders a weekly audio (and sometimes video)...

For many years, the “sales explanation industry” has worked with and discussed a Funnel or a Pipeline...

As we wind down the year and look to turning a new leaf, it is time to recognize those who are working to improve the world of B2B...

A new calendar year always brings the possibility of discussions of business process improvement and in particular, sales process...

Having a sure-fire repository, or “catch-all” place to help support your business growth was the original purpose of a CRM system quite...

After working with thousands of businesses over the past twenty-five years, I've learned a lot (often the hard way) and seen some great...

Stunningly, its finally been made more public just how bad the U.S. Postal Service's system has gotten.